For the next interview in our Q&A series, we are pleased to introduce Sean Kow | Senior Associate. In this Q&A profile, Sean provides some insight into his industry experience, what it takes to work in research and life at QA.

QA Donates is an initiative that provides us with the opportunity to contribute to the communities we work in and act as a responsible, ethical and accountable organisation. To this end, we encourage and support each other to take up socially responsible opportunities and causes.

As a business, we enjoy supporting wonderful causes and voluntary commitments and have raised over $71,334 since QA Donates' inception in 2013. By 2025, we hope to have raised $100,000.

We are proud to enjoy enduring relationships with our professional candidates and as an extension of our client partner, the manner in which we interact with those candidates during the hiring process is critical.

Two years ago, we introduced our Candidate Satisfaction Survey to emphasize the importance we place on candidate experience.  This survey is sent to both successful and shortlisted candidates and helps us to identify what we are doing well, whilst drawing out opportunities for ongoing improvement so we may continue to refine and improve our service offering.