INTRODUCTION
We are proud to enjoy enduring relationships with our professional candidates and as an extension of our client partner, the manner in which we interact with those candidates during the hiring process is critical.
Two years ago, we introduced our Candidate Satisfaction Survey to emphasize the importance we place on candidate experience. This survey is sent to both successful and shortlisted candidates and helps us to identify what we are doing well, whilst drawing out opportunities for ongoing improvement so we may continue to refine and improve our service offering.
HOW IT WORKS
This survey gleans feedback from candidates in relation to their experiences prior to, throughout and following the recruitment process.
Our survey results for the 1st quarter of the 19/20 financial year are shown below and cover three important stages of the candidate/consultant experience:
1. The manner in which a candidate was approached
2. The level of satisfaction with our communication and professionalism throughout the process
3. How likely a candidate is to recommend Quinton Anthony
RESULTS
CANDIDATE FEEDBACK
“There was a clear understanding of the client’s needs, and that was evident with the Role Description and the Company Brief issued to me.”
“Communication was very good.”
“Has been my best experience thus far. Keep up the good service.”
“I would definitely recommend QA to my network of colleagues.”
SUMMARY
As we continue to strive for excellence, the ongoing assessment of our performance continues to provide vital insights for improvement.
Thank you to those who participated in our most recent survey and we look forward to continuing our relationship in the months ahead.