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THE QA CANDIDATE SATISFACTION SURVEY - 1718 FINANCIAL YEAR

THE QA CANDIDATE SATISFACTION SURVEY - 1718 FINANCIAL YEAR

Author: Milly Ashworth/Wednesday, July 25, 2018/Categories: Quinton Anthony

INTRODUCTION

We are proud to enjoy enduring relationships with our professional candidates and as an extension of our client partner, the manner in which we interact with those candidates during the hiring process is crucial. 

Last year we introduced our Candidate Satisfaction Survey to emphasise the importance we place on candidate experience.  This survey is sent to both successful and shortlisted candidates and helps us to identify what we are doing well, whilst drawing out opportunities for ongoing improvement so we may continue to refine and improve our service offering.  

HOW IT WORKS

This survey gleans feedback from candidates in relation to their experiences prior to, throughout and following the recruitment process.  

Our overall survey results for the 17/18 Financial Year are shown below and cover three important stages of the candidate/consultant experience:

  1. The manner in which a candidate was approached
  2. The level of satisfaction with our communication and professionalism throughout the process
  3. How likely a candidate is to recommend Quinton Anthony


RESULTS


CANDIDATE FEEDBACK

"...very well managed.  I found the level of understanding of the client very accurate, upfront and even more so now that I have landed in the business."


"The professionalism displayed by the QA associates from start to end was great.  I'm loving the opportunity and it's a great fit for my professional and personal career, thank you."


"Very Professional and easy to communicate with."


"...Consistent and very professional with regard to understanding the company and position.  Very highly rated."


"Always kept in the loop of the process and the communication was frequent."


"I had a fabulous interaction, no improvements to be made."

SUMMARY

As we continue to strive for excellence, the ongoing assessment of our performance continues to provide vital insights for improvement. 

Thank you to those who participated in our most recent survey and we look forward to continuing our relationship in the months ahead. 

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