We are proud to enjoy enduring relationships with our professional candidates and as an extension of our client partner, the manner in which we interact with those candidates during the hiring process is critical.
Two years ago, we introduced our Candidate Satisfaction Survey to emphasize the importance we place on candidate experience. This survey is sent to both successful and shortlisted candidates and helps us to identify what we are doing well, whilst drawing out opportunities for ongoing improvement so we may continue to refine and improve our service offering.
HOW IT WORKS
This survey gleans feedback from candidates in relation to their experiences prior to, throughout and following the recruitment process.
Our overall survey results for the 18/19 financial year are shown below and cover three important stages of the candidate/consultant experience:
- The manner in which a candidate was approached
- The level of satisfaction with our communication and professionalism throughout the process
- How likely a candidate is to recommend Quinton Anthony
“My feeling is it could hardly be improved, I was given every opportunity to discuss any concerns and questions in a respectful manner.... and believe me i have worked with a few. QA is not overbearing, professional and is considerate of candidates being suitable to an organisation. Always have and will continue to do so. I aim to assist QA's growth in any way possible through extending their network and providing candidates whom may be seeking new opportunities.”
“I was very impressed with how they undertook the whole process.”
“Keep the same approach… Do not change a thing.”
“Gave outline of role immediately on first meeting, very precise and to the point. Excellent. I have known Sergio for a while which makes it easier. Other search firms need to do more homework!”
“Very good dealing with Greg Ford, his approach was clearly for a role he was recruiting for and not just a way to get a candidates contact details to start pushing into whichever direction possible just to get a placement. Great communication the whole way through, thorough detailing of the company and relevant information of what they were looking for and what would assist myself. Highly recommend, especially in comparison to other recruitment firms I have come across.”
As we continue to strive for excellence, the ongoing assessment of our performance continues to provide vital insights for improvement.
Thank you to those who participated in our most recent survey and we look forward to continuing our relationship in the months ahead.